Terms and Conditions


2d. Jersey Development Company (JDC) ‘Jersey on Ice’ 2025/26 Terms and Conditions 1. All customers who ice skate, take part in curling, or enter any part of the Ice Rink and surrounding areas do so entirely at their own risk and JDC shall not be liable for any injury, loss or damage (other than death or personal injury arising from negligence.) 2. Like all sports, ice skating and curling carries a degree of risk. Skating/ curling is something that you freely engage in and undertake entirely at your own risk. The participant acknowledges that ice is a very slippery surface and, depending upon individual skill and experience level, ice skating may involve falls upon the ice, collisions with other skaters, objects, or structures and therefore is considered a hazardous activity, which the skater has elected to voluntarily participate in, with full knowledge, acceptance, and assumption of any and all risks of serious personal injury, death or property damage. 3. JDC will not be responsible for any injury or accidents however incurred by the visitor. All slips, trips and falls, and resulting injuries whilst skating, or being upon the ice will be at the risk and responsibility of the individual skater. 4. JDC accepts no responsibility for damage, loss or theft of any personal property that occurs whilst visitors are enjoying the Ice Rink or any part of the site or in any part of the event site, structures, or surrounding areas. 5. By purchasing a ticket or participating in ice skating or curling you agree to accept responsibility for any damage caused by you to property used by you, including skates and curling stones and to agree to pay for any costs of repair or replacement in case of damage. 6. JDC reserves the right to refuse admission to the Ice Rink and any area surrounding the Ice Rink and/or the venue and shall be entitled to conduct security searches to ensure the safety of others. 7. Tickets cannot be cancelled, resold, or refunded. To do so or to alter or deface any ticket will render it void. Subject to availability, and at JDC’s discretion, if requested at least 48 hours prior to the booked session start time, tickets may be transferred to another session, subject to availability. It is the customer’s responsibility to check their tickets. JDC will not accept responsibility for any errors on bookings. 8. The Ice Rink will operate in almost all-weather conditions, other than high winds or snow. Occasionally, inclement weather can disrupt ice skating sessions. In the unlikely event any session is cancelled, or curtailed, refunds will only be given if such cancellation or curtailment occurs after less than 30 minutes of skating time has taken place in the session, in which case ticket holders will be offered alternative sessions (subject to availability). 9. Ice Rink staff including security staff will be entitled to remove anyone from the ice rink or surrounding areas who in their opinion is under the influence of drugs or alcohol or is conducting themselves in a manner inappropriate for their continued attendance. 10. Smoking, eating and drinking is prohibited whilst ice skating or curling for health and safety reasons. Those refusing to refrain from this behaviour will be asked to leave the Ice Rink immediately. 11. All tickets are issued subject to the rules and regulations of the venue, and licensing laws. 12. JDC will not be responsible for any tickets which are lost or stolen. 13. Each visitor is responsible for attending their session approximately 20 minutes before the session time starts. The Ice Rink is not obliged to refund the ticket or reallocate a new session time if the visitor turns up late for any reason or misses all, or part, of their session. 14. The ticket holder has a right only to an ice-skating or curling session of the value corresponding to that stated on the ticket. The Ice Rink staff reserves the right to request ID and/or proof of booking to grant access to the Ice Rink. 15. Each skating and curling session is 1 hour long. Ticket holders will not be permitted to continue skating once their allocated session is over and all skaters are required to leave the ice as soon as requested to do so. 16. Gift vouchers for the ice rink may be purchased either online through the app, the website or directly at the rink. Vouchers are valid for ticket purchase only and must be redeemed by the final session on 11 January 2026. After this date, all unused vouchers will expire and will no longer be valid for use. Vouchers cannot be exchanged for cash. Lost or stolen vouchers will not be replaced, and no refunds will be provided for any expired or unused vouchers. 17. 30 day memberships for the ice rink may be purchased either online through the app, the website or directly at the rink. Memberships run for a 30 day period and are valid for ice skating only and must be used by the final session on 11 January 2026. After this date, any unused days membership will expire and will no longer be valid for use. Memberships are strictly non transferable and cannot be exchanged for cash. Lost or stolen memberships will not be replaced, and no refunds will be provided for any expired or unused days of membership. Rink staff reserve the right to request photo ID to confirm the membership is allocated to the skater. Only one admission per session is permitted for each membership. Sessions are not available for booking online, members are requested to attend their preferred session 20 minutes before the session time starts and join the designated members queue to secure their session admission. In the unlikely event the session is full, admission will be secured for the next available session. 18. By entering the site, visitors consent to being photographed, filmed or recorded and consent to such photographs, films or recordings being used to publicise the event. Any visitors specifically wishing to be excluded from such promotional materials should email enquiries@jerseydevelopment.je within 24 hours of their session. 19. The site is covered by CCTV for safety and security purposes. Images are recorded 24 hours a day and will be kept for a period of 5 days. 20. Ice Rink minimum age policy: The minimum age requirement for any customer to use the Ice Rink is 3 years old. All 3 to 8 year olds must be accompanied onto the ice by an adult (someone 18 years old and above) in ice skates, with up to a maximum of 4 children per adult. JDC reserves the right to refuse entry to the Ice Rink for any customer under this age requirement. Children aged 9-11 yrs must be accompanied by an adult, who need not skate but must be in the venue at all times. Please note, whilst a limited number of skate aids may be available to support and encourage young skaters, small children can sometimes be a little nervous skating for the first time. We therefore strongly suggest viewing the Ice Rink before purchasing a ticket for a small child; once the ticket has been purchased, refunds will not be available. 21. A limited number of skate aids are available on a ‘first come first served’ basis. ‘Penguin’ aids are available to children aged 3-11yrs and at the discretion of the rink staff only. ‘Banana’ aids are available upon signing by an adult (someone 18 years old and above) of a liability waiver and to be used strictly at the users’ risk. Rink staff reserve the right to remove any skate aids from the rink if users are deemed to be using the aids dangerously. 22. Wheelchair access: the Ice Rink welcomes non-electric wheelchair users providing they are accompanied by a carer, who also is required to purchase a ticket. The Ice Rink does not and is not obliged to provide a carer, nor has the staffing capacity to provide a carer. Skate Marshals will be onsite to support where necessary and ensure an enjoyable experience for all but are in place to maintain health and safety for ALL skaters and cannot dedicate their time to specific people. 23. Disabled users: the Ice Rink welcomes disabled users providing they can safely partake in the activity of ice skating and provided they are accompanied by a carer, who is also required to purchase a ticket. The Ice Rink does not and is not obliged to provide a carer, nor has the staffing capacity to provide a carer. Skate Marshals will be onsite to support where necessary and ensure an enjoyable experience for all but are in place to maintain health and safety for ALL skaters. 24. Ice skate hire is included in the ticket price for skating sessions. Customers can use their own skates if preferred. Curling sessions require no specialist footwear. The Ice Rink Organisers are not responsible for customers’ own skates, shoes, or property. There is no reduction in price for customers wishing to bring their own skates and skates deemed unsafe may be refused access to the Ice Rink. In this case, the customer will be provided with skates from the Skate Exchange onsite. 25. Customers using their own skates who wish to pay for the skate sharpening service do so entirely at their own risk. The Ice Rink is not responsible for any damage or over sharpening of skates. 26. In the event any session is cancelled or curtailed, ticket holders will be offered alternative sessions (subject to availability) if less than 30 minutes of ice-skating time has taken, or will take, place during that session. 27. In the event of any conflict between these terms and conditions and the terms and conditions imposed by any ticket agency, these terms and conditions shall prevail.


We do not store credit card details nor do we share customer details with any 3rd parties.
We use Elavon to process online transactions.
Please see our full policy on the JDC Home Page.


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JERSEY ON ICE 2025/26
TICKETS NOW AVAILABLE

Butterfield Rewards

With a Butterfield credit card you can enjoy a range of benefits including exclusive local offers, event invites, travel benefits, and cashback rewards.

Cardholders can enjoy an exclusive 10% discount* on their ice skating sessions this winter. Book now and don’t forget to enter your Butterfield Rewards promo code.

Not a cardholder yet? You can apply online now, it only takes a few minutes and there is no need to be an existing Butterfield customer. Visit our website via the link below for more information or to fill out an application today.

*To receive this discount offer, the Butterfield Rewards promo code for Jersey on Ice must be entered at the time of booking, and payment made with your Butterfield credit card. Must be booked in advance. Valid only on ice skating bookings whilst the ice rink is open until 04.01.2026. To view all Butterfield Rewards offers & details visit the link below.

Credit cards are only available to over 18s and residents of the Channel Islands. Credit cards will be issued from Butterfield Bank (Channel Islands) Limited.

Butterfield Bank (Channel Islands) Limited is licensed and regulated by the Guernsey Financial Services Commission. Visit https://www.butterfieldgroup.com/legal-and-disclaimers for Legal & Regulatory information pertaining to Butterfield.